Privacy Policy

At Dastaan By Artisans, we honor the trust you place in us when sharing your personal information. Protecting your privacy is part of the integrity we uphold in every interaction. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us.

Information We Collect

• Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase or register with us.
• Technical Information: IP address, browser type, device details, and browsing patterns to help us improve your experience.

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about purchases, updates, and support.
• Enhance our products, services, and website experience.
• Personalize your shopping journey.
• Share promotional offers and heritage stories — with the option to opt out anytime.

Disclosure of Your Information

We may share your information with trusted third-party partners who assist in:

• Payment processing
• Order fulfillment
• Delivery services
• Customer support

We may also disclose information when required by law or to protect the rights, property, and safety of our community.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

• You may access, update, or request deletion of your personal information at any time.
• You may choose not to provide certain details, though this may limit access to some features or services.
• You may opt out of marketing communications whenever you wish.

Changes to This Policy

We may update this Privacy Policy periodically to reflect evolving practices. Continued use of our website or services indicates your acceptance of the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, please reach us at: 📧 hello@dastaanbyartisans.in

By using our website or providing your information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.